Wednesday 15 April 2015

MARKETING 8p's and leverging of Nestle



MARKETING 8P'S OF NESTLE


 The Marketing mix of Nestle discusses the 8P’s of one of the strong FMCG companies of the globe. The Nestle marketing mix shows Nestle has a solid product line which boosts its marketing mix. Below are the products, price, placement and promotions of Nestle.

Products

Nestle provides a wide range of products with their line extensions in the market. They have been providing variety with quality to the consumers. Some of the Nestle’s top brands are Maggie, Nestea, Nescafe, Kit Kat, and etc.





Price

The cost is dependent on the market of each single product. For example, Nescafe and Maggi being the clear leaders are priced with higher gross profits for the company as compared to the competitor. This is because the product quality is good enough and a act of skimming price will not induce the client to change brands.
The intensity level of pricing for Nestle comes from its packaging or consumption based pricing. For Nescafe as well as Maggi, Nestle offers a bunch of sizes and package options. In supermarkets, you can even find a 16 packet Maggi whereas in small retail shops, you can find 5 Rs Maggi.Thus, with the variety available, customer can make his own choice based on his consumption. In other products like Kitkat and Munch, due to tough competition from other companies, Nestle offers competitive pricing. You will find that nestle will be similar priced to many of Cadbury’s Products in the chocolate segment.


 Place
Nestle has been displaying its product in the supermarkets and the malls. It has been managing its own sales and distribution network all over the Indian market to supply their product. It has been also placing it products in hospitals, canteens of colleges & companies and public places.


Promotions

One of the most widely known tunes is the Nescafe tune. It was one of the best advertising campaigns and was launched at least 2 decades back. However, that campaign brought Nescafe strongly in the market.
On the other hand, Nestle’s brand was pushed by the excellent product quality of Maggi and the witty and innovative campaigns of Maggi. Where Nescafe focuses on value and the good things in life, Maggi focuses on the moments you had with your Maggi. The recent campaign was completely focused on your magic story, where people had to come out with various innovative ways that they had their magic.
Promotions for other products too is done smartly. Kitkat focuses on “Take a break” and has done some good marketing for the same. Kitkats website too is very innovative and shows nothing but asks the visitor to take a break and have a Kitkat. The major push expected of an FMCG company is in sales promotions at the ground level. This is where Nestle really rocks. Nestle focuses on its strength which is Maggi, Nescafe and Kitkat which are the most
Promoted brands in the market on ground level.
Besides this, Nestle regularly uses TVC’s and ATL marketing. It is also present online through some smart creative. Overall, Nestle is a brand which has strong products as well as strong marketing, and hence the brand has a very high brand recall value.
We hope that Nestle keeps bringing in good products and keeps maintaining the quality of the products it already has.

People
Nestle India has been recruiting lakhs of people to join their company. They have been training their employees to handle the queries of their customers and also provide better customer service. Various campaigns are organized by their employees for the purpose of the sales promotion in different states of India.

Process
The company has been manufacturing the products by processing it using better technology. The way Nestle has been using its vending machine to serve the customers easily shows that they have understood the requirements of the consumers in India.

Physical Evidence
Nestle has been creating a better evidence connectivity by setting up the coffee corners with their logo of Nescafe in vending machines



 LEVERAGINIG
By leveraging the Nesquik identity which from the beginning was a product brand (chocolate powder to mix with milk) to a range brand (many different products) the brand has grown tremendously and is no doubt one of NestlĂ©’s most successful and profitable brands although all of the above products can easily be copied and have indeed!
We can here see the importance of strong brand identity as Quicky the rabbit is trademarked and well protected and thus impossible to be copied!
The lesson to be learned is the following: Never ever leverage (or if you so wish stretch) a brand outside its core positioning. You will, in the long run, weaken it as consumers only pay the right price (i.e. the one which makes you earn money) for a product which has either a very special taste or feature, or a strong,  iconic brand.
We can here see the importance of strong brand identity as Quicky the rabbit is trademarked and well protected and thus impossible to be copied!The lesson to be learned is the following: Never ever leverage (or if you so wish stretch) a brand outside its core positioning. You will, in the long run, weaken it as consumers only pay the right price (i.e. the one which makes you earn money) for a product which has either a very special taste or feature, or a strong,  iconic brand.

Wednesday 25 February 2015

bKash & Brand Positioning

bKash and its Brand Positioning
bKash, a joint venture between Branc bank ltd, Bangladesh, and Money in Motion LLC, USA, is a full-scale mobile phone based payment switch in Bangladesh.
bKash is a very powerful brand in terms of educating its customers, their emotional, favorable attachment with the brand and user friendly experience with the overall service. bkash is a brand with customer-based brand-equity as its investment is thoroughly focused on improving service quality for customers and has successfully made them aware of and familiar with the brand. It occupies a very distinctive place in the minds of the customers and this is why most people now say ‘bkash it’ instead of ‘send money through a mobile financing service’. The mission of bkash is to ensure access to a broader range of financial services for the people of Bangladesh and it has a special focus to serve the low income masses of the country to achieve broader financial inclusion through services that are convenient, affordable and reliable. It positioned itself through promoting its service benefits and creating values and beliefs among its target market. bkash geographically, socio economically and behaviorally segmented the market in terms of customers’ location, income, occupation, user rate and involvement. As bkash’s target market includes rural and low income people who are in dire and regular need of exchanging money from one place to another but were primarily not interested in mobile banking, it has successfully educated and introduced them to all the benefits they can receive through their proper branding strategy. There are many competitors playing in the market for example- Mcash, Ucash, Mobicash, DBBL mobile banking etc. The Points of Parity here are- customers spend the same amount for all service providers. But the Points of Differences are huge and bKash’s brand positioning wins here because of its more desirability, fast and secure service, and nationwide availability compared to others. In its branding strategy, bkash emotionally attached people with the brand based on trust, reliability, friendship, happiness, protection, family bonds with the service. bKash uses all sorts of promotional tools for its branding and uses general people from its target market to better connect with them. It has redefined customer-provider relationship and so there is hardly any potential customer in Bangladesh who does not know about bKash. The Brand Mantra of bKash - Brand function: being available everywhere with high quality, fast and secure service, Descriptive modifier: target market is mostly rural, lower income people and people who need to exchange money on a regular basis, Emotional modifier: trustworthy, most reliable, friendly and happy service experience.

As bkash is the market leader in this industry, they should compete in an international scale and focus on how international MFS companies are doing to satisfy their customers. bKash should customize its service depending on its different market segments as different segments have different types of need.